About Us

Let Wood Wow Your Life!

Who We Are?

We are a team of more than a dozen members dedicated to creating original wooden assembly products that make people WOW. We independently designed and developed the structure, hardware, software, APP and IP story of Woodmaster Chariot, hoping to bring the ultimate experience of wood technology products to you. We will also continue to design more wooden assembled products, to create a real wood technology world.

What We Do?

Let Wood Wow Your Life is our slogan. People have always loved woodwork. Wood is also one of the most environmentally friendly and natural materials in the world. We advocate the use of wood to replace the common plastic in our life and make our life more green. We combine technology with nature because we believe that technology can bring out more possibilities in wood and wow our life.  

Get in touch

Frequently asked questions

Shipping is included in the price of the product and you do not need to pay additional shipping fee.

However, it is important to note that if you change the delivery address, or change the country where you are located, the price of the product may change due to changes in shipping costs.

Under normal circumstances, we will ship within 72 hours after payment, if there are special circumstances, we will communicate with you via email for a new delivery time. Standard delivery usually takes 7 to 10 business days. If your order does not arrive after two weeks, please contact us and we will investigate in detail.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hi@woodwow.tech. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hi@woodwow.tech.

1.Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

2.Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

4.European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reasons and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at hi@woodwow.tech.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

If you wish to sell Woodwow products in your area, or wish to purchase in bulk, please contact us directly.

Global Shipping

Flexible Returns

Secure Checkout

Dedicated support